The reform of Public Administration is NOT an essentially legislative process but it is strictly connected with cultural and systemic elements in the community. It is therefore essential to consider the existence/non existence of the relation between institutions and citizens. PAR and the legislation cannot be developed without considering a constant process of information, dialogue and exchanges with citizens that will establish trust from both sides that will then allow the laws/provisions to have a certain chance of being implemented. 

Actors for democracy: civil society versus local authorities. Mistakenly, often, decentralised cooperation (but not only) considers elected representatives as the only “pure” expression of local democracy. Indeed, it seems that the magic moment of the elections gives its blessing to all those who have been elected. Today, when representative democracy is going through a difficult period, we wonder how much elected representative could be the only democratic voice or actors, and therefore to be able to transmit these capacities in decentralised cooperation. Our basic assumption is that democratic civil society, governed by democratic rules and respectful of the criteria of the membership and financially accountable, is a real actor of democracy. Citizens participate with membership, with opinions and actions (often much more than it is the case in the political parties themselves). They could even participate in large, cross border movements, much wider and influential than the political parties themselves. Therefore, they could be considered fully, and without any doubts, real actors of democracy.

Local authorities and local communities are the most effective problem solvers if they have the possibilities to have their own decision-making and resources. The process of decentralisation and empowerment of local communities and the participative approach is one of the most challenging ones of these last years in the Eastern Partnership countries. Thanks to decentralised cooperation, which engages local authorities and local communities in international cooperation, it is possible to develop projects and activities that support local democracy and economic and social development. They are also creating strong links between communities and citizens, creating dialogue and trust. 

On the initiative of the Mayor of the City of Gdansk, Poland, The European Association for Local Democracy ("ALDA") was asked to conduct a survey that revealed local issues and opinions with the help of the Local Democracy Agencies in Georgia, Armenia and Ukraine.